Filthy Rich Cleaners E182: How Allison Diamond Built a Cleaning Business on Systems from Day One
Video from ZenMaid. Watch on YouTube.
What you'll get
Allison Diamond, who left corporate marketing to found The Clean Collective in Atlanta, explains why a cleaning company is not cheap to launch when the owner never cleans, since payroll, software and marketing had to be funded from day one, and walks through her systems: a welcome packet and automated texts for new clients, a weekly team meeting held from the start and subscription billing. It comes from ZenMaid, which sells scheduling software to cleaning companies, and has strong language, but its habits carry to any service firm with a crew.
Do this week
Write down the five questions customers ask you most often, and put each answer in a text or email template that goes out automatically after a booking.