How to talk to users

Gustaf Alströmer, 18 minute video

Video from Y Combinator. Watch on YouTube or in the YC Library.

What you'll get

Gustaf Alströmer covers how to find people to interview, how to run the conversation, and how to interpret what they tell you. Aim to learn about their problems instead of pitching your idea.

Do this week

Interview three people who have the problem you solve, asking how they handle it today and when it last went wrong, and report the count in your weekly update.