DoorDash CEO: Customer Obsession, Surviving Startup Death & Creating A New Market
Video from Y Combinator. Watch on YouTube or in the YC Library.
What you'll get
Tony Xu on customer obsession as a working habit: everyone at DoorDash, him included, still does deliveries. He also covers the years the company nearly didn't make it.
Do this week
Spend an hour doing what your customer does, or using your product the way they do, and write down one thing that surprised you.